This audit review is set at intervals which you decide and covers our service staff systems and product quality ensuring you receive a continuous (and measurable) high standard of service from us. Your dedicated account manager will regularly ask you to rate the service we provide over a number of our

business areas. This allows us to respond to any change in your requirements. We believe this unique Quality Conformance Audit is an example of Integer's proactive approach to customer care and our commitment in providing long-term customer satisfaction ensuring the highest customer retention.